Privacy Policy
USA Doctor Network is committed to protecting your privacy
Last Updated: March 2024
Introduction
USA Doctor Network ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telemedicine platform and related services.
Information We Collect
Personal Information
- Name, date of birth, and contact information
- Medical history and health information
- Insurance information and payment details
- Government-issued identification
- Emergency contact information
Technical Information
- Device and browser information
- IP address and location data
- Usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use your information for the following purposes:
- Providing telemedicine services and healthcare coordination
- Processing payments and insurance claims
- Improving our services and user experience
- Communicating with you about your care and our services
- Complying with legal and regulatory requirements
- Protecting against fraud and unauthorized access
HIPAA Compliance
As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate physical, technical, and administrative safeguards to protect your Protected Health Information (PHI) as required by HIPAA.
Your Rights Under HIPAA
- Right to access your health information
- Right to request corrections to your health information
- Right to receive a notice of our privacy practices
- Right to request restrictions on the use of your information
- Right to receive an accounting of disclosures
- Right to file a complaint
Information Sharing
We may share your information with:
- Healthcare providers involved in your care
- Insurance companies for billing purposes
- Service providers who assist in our operations
- Legal and regulatory authorities when required
We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit and at rest
- Access controls and authentication measures
- Regular security assessments and updates
- Employee training on privacy and security
- Incident response procedures
Your Choices
You have certain rights regarding your information:
- Access and update your personal information
- Opt-out of marketing communications
- Request deletion of your account
- Choose cookie preferences
Children's Privacy
We do not knowingly collect information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@usadoctornetwork.com
Phone: (833) 215-3195